Cyclehoop’s skilled maintenance team provide support services for our products including our Bikehangars, Cycle Hubs, Bike Pumps, and Cyclehoops. This ensures that our products can achieve their maximum life, as well as minimising potential refurbishments costs.
Our London pre-planned maintenance teams are proudly 100% electric. All of our planned product maintenance within London is carried out on our fleet of e-cargo bikes, which is part of our ethos to promote and facilitate the benefits of cycling in the UK. We also operate an electric van enabling our team to carryout our wider emergency maintenance services.
Our cargo bike team clock up an average of 18,300 kilometres with 30,723 meters of climbing per year. Making these planned maintenance journeys by cycle instead of driving saves us on average 4.06 tonnes of CO2 annually. It would take 19,319 trees to absorb that much carbon, had we created it!
This demonstrates our commitment to the government’s 2020 Gear Change strategy which seeks to have half of all journeys in towns and cities cycled or walked by 2030.
Our maintenance service is fundamental to our Cycle Parking Rentals scheme, which includes Bikehangars and Cycle Hubs. With over 12,000 spaces managed in the UK, our brilliant team are constantly busy making sure your storage is safe, secure and clean.
Each managed Bikehangar has a scheduled maintenance visit which happens twice a year, ensuring they are clean and that all parts operate smoothly and quietly. Scheduled maintenance packages for our wider products vary based on our client requirements.
If you have any questions about maintenance services please contact us. If you would like to report problem with one of our products, fill in the form on our rentals website.
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